Case study

Life insurance company struggling to retain its new sales managers

A life insurance company · Apr 2018 to Mar 2019

Industry

Life Insurance

FLS count

1,000+

Project period

Apr 2018 to Mar 2019

Channel

Agency

Total recruitment

6,500

Challenges the agency channel faced

The newly appointed recruiters faced challenges in recruiting and activating agents. Consequently, their variable earnings decreased, prompting them to leave the organization.

Solutions we provided

Provide content for social media to catch the prospect's attention. Share success stories of MDRT agents via WhatsApp. Conduct online seminars to address doubts. This approach can help create a robust recruitment pipeline.

The digital recruitment pipeline

  1. 1Social media contentFor building the funnel
  2. 2Nudge contentFor generating interest
  3. 3Online seminarsFor handling objections
  4. 4Recruiter completes the processFor interested candidates
  5. 5Candidates onboardedInto the agency channel

Impact

66%

66% of FLS were able to recruit 3 agents by M3

Social media content assists in recruiting agents from their existing market.

39%

Active agent count per FLS improved by 39%

Agents recruited from the existing market assisted FLS in confidently engaging with them.

53%

53% surge in FLS productivity

The increase in the number of active agents directly contributed to overall productivity.

Now that we've decoded the new FLS retention, we can confidently expand our channel to the new location.

Head of AgencyLife Insurance Company

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